Booking Information
Shore Excursion Cancellation Information
Find the terms that apply to your selected excursion and port call.
Which terms apply?
Cancellation and refund terms can differ by operator, excursion, booking channel, and port-call circumstance. The selected product page and the terms shown during checkout are the source for the booking you are considering.
Before booking
Check the selected excursion for its cancellation deadline, port-skip terms, delay handling, no-show rules, and refund method.
Details to compare
- The deadline and time zone used for a cancellation request
- Whether different terms apply when a ship does not call at the port
- How a late arrival or shortened port call is handled
- Any no-show, operator-cancellation, or weather provisions
- The refund method and processing owner
After booking
Use the instructions and contact channel in your booking confirmation. Include the booking reference and ship details requested there. The applicable terms determine whether a change, cancellation, or refund is available.
Compare Before Booking
Open the selected excursion and review its current cancellation and port-call terms.
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