Cruise Passenger FAQ

Book directly through our website or contact us by email. You will receive instant confirmation with all details. We recommend booking at least 2 weeks in advance as popular dates sell out.

Small group shore excursions start from 16,900 ISK per person. Private shore excursions start from 89,900 ISK for up to 6 guests. All prices include terminal pickup, guide, and guaranteed return.

Yes — groups of 6 or more receive a 10% discount on small group tours. For larger groups, contact us for custom pricing on private tours.

We accept major credit and debit cards (Visa, Mastercard, American Express). Payment is taken securely inside the Bókun booking widget at the time of booking — Golden Circle Day Tours never processes or stores your card details. Prices are shown in Icelandic krónur (ISK), and the final amount is displayed before you confirm your booking.

We pick up directly at Skarfabakki cruise terminal (Sundahöfn). If your ship docks at the Old Harbour (Miðbakki), we pick up there instead. Your guide will be waiting with a Golden Circle Day Tours sign.

Reykjavik has two main cruise berths: Skarfabakki and the Old Harbour. We serve both. Just tell us your ship name and we will confirm the correct pickup location.

Pickup time is typically 30-60 minutes after your ship is cleared for disembarkation. We monitor your ship's arrival and adjust accordingly. You will receive the exact time the evening before.

No — we come to you at the cruise terminal. No need to take a shuttle or taxi into town.

The standard Golden Circle shore excursion is 7-8 hours. We adjust the timing based on your ship's schedule to maximize your time while ensuring a comfortable return.

The standard tour visits all three Golden Circle highlights: Þingvellir National Park (UNESCO World Heritage Site), Geysir geothermal area (watch Strokkur erupt), and Gullfoss waterfall (Iceland's most powerful). Private tours can add extra stops.

Lunch is not included but we stop at locations with excellent dining options. Budget approximately 2,500-4,000 ISK per person. Your guide will recommend the best choices.

Dress in warm, waterproof layers. Sturdy walking shoes are essential. Iceland weather can change rapidly — bring a waterproof jacket even if it looks sunny. At Gullfoss, you will get spray from the waterfall.

Yes — the Golden Circle is very family-friendly. Children love watching Strokkur erupt. The walks are manageable for most ages. We can adjust the pace for families with young children.

The main viewpoints at Geysir and Gullfoss are accessible. Þingvellir involves some walking on uneven terrain. Please let us know about any mobility concerns when booking and we will plan accordingly.

Yes — our guaranteed-return policy gets you back to your ship at least 60 minutes before departure, and our guides carry real-time ship departure information.

You receive a full refund. No questions asked. Simply email us with your booking reference.

Free cancellation up to 24 hours before pickup. 100% refund if your ship does not dock. See our full cancellation policy for details.

Independent shore excursions offer smaller groups (max 19 vs 40+), lower prices (30-40% less), local expert guides, and more flexibility. Our guaranteed return policy gives you the same peace of mind.