Terms of use & Privacy Policy

By using www.goldencircledaytours.com or any Golden Circle Day Tours affiliated websites, you agree to be legally bound by these terms, which shall take effect immediately. It is the customers’ responsibility to inform the other members of their group about these terms & conditions.

If you do not agree to be legally bound by all the following Terms & Conditions, please do not use Golden Circle Day Tours or affiliated websites.

Golden Circle Day Tours may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Golden Circle Day Tours. Your continued use of goldencircledaytours.com or a Golden Circle Day Tours-affiliated website after changes are posted means that you agree to be legally bound by these terms as updated and/or amended.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content owned by Golden Circle Day Tours (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal use. Any commercial use of Golden Circle Day Tours content requires the prior written permission of Golden Circle Day Tours.

You agree to use goldencircledaytours.com and Golden Circle Day Tours-affiliated websites only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of Golden Circle Day Tours.

Your use of goldencircledaytours.com or any Golden Circle Day Tours-affiliated sites is intended for personal use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Golden Circle Day Tours.

You represent and warrant that you (a) have not previously been suspended by Golden Circle Day Tours or otherwise banned from the site; (b) are not a direct competitor of Golden Circle Day Tours; (c) do not have more than one Golden Circle Day Tours account at any given time; and (d) that you have full power and authority to enter into these Terms of Service and in doing so will not violate any other agreement to which you are a party.

We grant you permission to use the site subject to the restrictions in these Terms & Conditions. In accessing or using the site, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Golden Circle Day Tours does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the site at your own risk.

Restriction of use

You agree that you will not, and will not assist or enable others to:

- use the site to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of the site;

- use the site to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;

- use the site in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;

- use the site to promote bigotry or discrimination against protected classes;

- use the site to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;

- use the site to submit or transmit pornography or illegal content;

- use the site to solicit personal information from minors or to harm or threaten to cause harm to minors;

- use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index the site or any site Content;

- attempt to gain unauthorized access to the site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means; use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses"); use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site; make excessive traffic demands; use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the site or site Content; remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.

Product delivery

The customer(s) will receive by email a booking confirmation and a receipt for the purchase of the tour booked on goldencircledaytours.com or any Golden Circle Day Tours-affiliated sites. Customer(s) are required to present the receipt on an electronic device or print out when boarding the local operators’ buses. The customers will also receive a booking number that is required to change or cancel a booking.

It is the customers’ responsibility to contact the local operator’s Customer Support team regarding the details of their booking(s) - the number of passengers, contact details, pickup time and location. Should the customers fail to contact the appropriate Customer Support team in due time, we will not accept any liability for losses or mistakes.

Cancellation right / right to return and refund

For rescheduling, rebooking and canceling please contact via e-mail the local operator in charge of your tour and include your booking number.

All cancellations from customers should be notified via email to info@goldencircledaytours.is at least 24 hours prior to pickup time.

  • if a cancellation request from a customer is received with more than 24-hour notice, a full refund is given.
  • if a cancellation request from a customer is received with less than 24-hour notice or if the customers are a “no-show”, the trip will be charged full price.

Guests who are unable or unwilling to finish their tour due to their own personal decision or due to unforeseen circumstances such as sickness will be considered as a late cancellation and as such will not be automatically entitled to any refund either in part or in full. Based on availability the local operator may offer the guest to reschedule but this decision is made entirely at the discretion of the local operator and will be taken on a case by case basis.

Price and Payment

Please note that prices online can change without notice. The relevant price for a tour booked through our website(s) is always the one displayed to you during checkout when you enter your name and contact details.The official price catalog is always the one that is published in our brochure. For the duration of the validity of the brochure, a customer can request to book for this price. The price on our website(s) can differ from the official price catalog.

Passport, VISAS & Insurance

It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.

As a customer of Golden Circle Day Tours, it is your responsibility to contract a personal health and travel insurance. Iceland is known for its ever changing weather and unforeseen cancellations due to weather can occur with very short notice. The local operators will not be responsible for any injuries, losses or theft while on their tours.

Liability

Golden Circle Day Tours does not operate any tours but directs you to tours operated by operators and service providers in Iceland. Neither does Golden Circle Day Tours charge users any fees, and as such, can not be liable for any accidents, losses, injuries, damages, delays, expenses due to any action or inaction on the part of the operator, guide or his/her services.

The same goes with our locals. Anyone knowledgeable about Iceland can maintain a blog in Contact a Local, provided they have a clean criminal record. Locals agree to blog and offer services under their own names and/or companies, and as such, Golden Circle Day Tours can not be liable for any infringement of copyright, accidents, losses, injuries, damages, delays, expenses due to any action or inaction on their part, services or product.

If you have any complaints about a tour or a local you were directed to through www.goldencircledaytours.com please let us know so we can help you address your grievances.

The email info@goldencircledaytours.com directs to our project manager.

As the terms and conditions of each tour operator may vary, please read the terms and conditions of each operator you have purchased a tour from.

Check the voucher you received in your email for details.

Disclaimers & Liability limitations

Under no circumstances will Golden Circle Day Tours or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of goldencircledaytours.com regardless of the form of action.

Golden Circle Day Tours and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.

Furthermore, Golden Circle Day Tours and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.

Golden Circle Day Tours’ content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to Golden Circle Day Tours, goldencircledaytours.com and/or to a Golden Circle Day Tours-affiliated website, service provider, operator and/or distribution partner is provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

At Golden Circle Day Tours we check and recheck the details about all the products and services we offer for accuracy. However, Golden Circle Day Tours does not warrant that functionality, content or information contained on goldencircledaytours.com or any Golden Circle Day Tours-affiliated website will be uninterrupted or error free, that defects will be corrected, or that goldencircledaytours.com or the servers that make it available are free of viruses or bugs.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.